Privacy Policy

This Privacy Policy explains how Funrize Casino ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit funrize.live or use our services. By using the site, you agree to the practices described here. If you do not agree, do not use the site.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information You Provide

When you register an account, make a deposit, or contact support, we collect name, date of birth, email address, phone number, physical address, government-issued identification, payment method details, and any other information you submit.

Automatically Collected Information

When you visit the site, we automatically collect your IP address, browser type and version, operating system, device identifiers, pages visited, time spent on pages, referring URLs, and cookies and similar tracking technologies.

Information from Third Parties

We may receive information about you from payment processors, identity verification services, fraud prevention providers, and analytics platforms. This information is used to verify your identity, process payments, and maintain account security.

2. How We Use Your Information

We use the information we collect to create and manage your account, process deposits and withdrawals, verify your identity as required by applicable law, provide customer support, send promotional communications you have opted into, detect and prevent fraud and abuse, comply with legal and regulatory obligations, and improve the platform.

We do not sell your personal information to third parties for their marketing purposes. We share your information only as described in this policy.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to keep you logged in between sessions, remember your preferences, track how you use the site for analytics, and serve relevant content and offers. You can control cookie settings through your browser. Disabling cookies may affect how the site functions. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain until they expire or you delete them.

4. How We Share Your Information

We share your personal information with service providers who help us operate the site, including payment processors, identity verification vendors, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually required to protect your information and use it only for the services they provide to us.

We may also disclose your information to comply with a legal obligation, protect the rights or safety of Funrize Casino or others, investigate suspected fraud or abuse, or in connection with a business transaction such as a merger or acquisition.

5. Data Retention

We retain your personal information for as long as your account is active and for a period afterward as required by applicable law. Gaming regulations in various jurisdictions require us to retain certain account and transaction records for a minimum of five years. When information is no longer required, we delete it or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information subject to legal retention requirements, opt out of marketing communications, and lodge a complaint with a relevant data protection authority.

To exercise any of these rights, contact our support team through the help center. We will respond within 30 days.

7. Marketing Communications

If you opt in to receive marketing emails or SMS messages, we will send you information about promotions, new games, and platform updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting support. Opting out of marketing does not affect transactional communications such as deposit confirmations or withdrawal notices.

8. Security

We use 256-bit SSL encryption for all data transmitted between your device and our servers. Stored data is protected with access controls and regular security reviews. No transmission over the internet is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

9. Children

The site is intended for users aged 18 and over. We do not knowingly collect information from anyone under 18. If we discover that a minor has provided personal information, we will delete it and close the account immediately.

10. Third-Party Links

The site may contain links to third-party websites. This policy does not apply to those sites. We are not responsible for the privacy practices of any third-party site. Review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.

12. Contact

For questions about this Privacy Policy or how we handle your personal information, contact our support team through the help center at funrize.live. We will respond within a reasonable time.